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The admins were very transparent
Recently I've booked my flight to Pakistan and I've found Mr Mason the salesman very helpful. He spent alot of time to find me the best deal and provided assistance all the way through. I am happy with the service that he provided. Thanks & Regards Mr M Iqbal (Stoke On Trent)
Really helpfull anf patiemt.
Excellent customer service with Matthew
Mathew was very helpful and polite, explained all I asked him and I understood.
Incredible customer service with Mason
Incredible customer service with Mason
Excellent and quick service
Awesome service, especially Arjun, he is a manager,I reckon , has been exceptionally good.
Very good company. Staff very polite and helpful. Mason gave me good advice and gave me good prices on my request. Mason was very polite and helpful. He was good with communications. 1 minor point the company should consider introducing a proper telephone queuing system because on a few times I had to re-dial after the line went dead because of no queuing system. Overall, very good service. Baggage allowance should be stated in the tickets which is was not
Flightoffice was indeed a breath of…
Flightoffice was indeed a breath of fresh air. I was to travel on the 23rd of December 2020 for Christmas, but London falling into just announced tier 4 made it impossible. However, choosing a different date or getting my money back became an uphill task. Virgin was of no help. But thanks to June and Mason of flightoffice. They gave everything within their power and skill to ensure I recovered all that was due to me. Their professionalism can simply not be measured. I'll give flightoffice 7 star rating.
Best journey with…
Best journey with flightoffice.especially I want to mention matthew who was keeping us updated all the time about flight nd waiting time.excellent customer service by Matthew. I really recommend everybody to book with them and I ll def do my booking again with them in future.best travel agents i ever booked with.thank you for making my trip excellent in this hard time .
After i was messed up with another…
After i was messed up with another travel agency while trying to book another ticket and lost money. I came across Travelexpedia and i decided to give them a call .Assistant Agent answered Stella.I explained to her what had happened and immediately she starting looking for flights for me till she got one. Because my second covid test hadn't arrived i requested her to hold the ticket and she did. In short you can relay in this company they professional,understanding and has the best customer service. I recommend them.Thank you making part of my dream true. I was so stressed and very emotional.but they managed to make me laugh in the end. Thank you Stella and your team . Continue with good job. Kind Regards Millicent
Very good deal
Very good deal. And Shane was very helpful for finding me a ticket that suited my budget and my schedule. I will definitely use your services again. Thanks
thank you Mr Mason you are so great
The service booking the flight was excellent. Shane worked hard to find me the best deal. I would use the company again and highly recommend.
It was my first time interacting with Flightoffice and I was blown away in such a positive way by the service I received. I was initially worried as I have never dealt with their company before but Stella put my mind at rest. She was very pleasant on the phone including her other colleagues I spoke to whilst she was away. I want to express my appreciation to all their agents. They did a fantastic job by securing a flight for my daughter and I at a very short notice and also at a reasonable price. The team’s responsiveness and customer service was beyond expectation. They truly deserve a 5 star rating. Thank you!
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