London

Last month

Matthew was super friendly and helpful.

Matthew was super friendly and helpful. Providing accurate information very quickly enabling me to book some flights when my requirements were very specific. Great communication thanks Matthew highly recommended your service

Sandeep Sahota

Last month

Jose was courteous and helpful

Jose was courteous and helpful, getting me a good deal on my flights to Mombasa. Will use again in the future.

Peter Marshall

Last month

Jose was very helpful as I said I…

Jose was very helpful as I said I wanted to be in Johannesburg for a wedding. The dates I had chosen were more expensive, so he checked if I could change my dates and then found me the best deal I could have. He then tried hard to get the ticket to me as I am not computer literate!!!

Gogo Linda Bailey

Last month

We really appreciate the support we…

We really appreciate the support we received during such a difficult and stressful situation and we owe it all to Matthew. He has done such a wonderful job. Absolute God sent.

Joyce Kantchowa

Last month

Jose was very polite and did a…

Jose was very polite and did a excellent job in finding us the right flights at the best price for our trip.

customer

Last month

reflection

a couple of days ago out of frustration, I posted what might be termed negative comments about my experience with Flight Office, i was feeling rather peeved that I could not contact them and seemingly [in my mind]they were responsible for my flight being cancelled and I was finding it difficult to communicate with a member of staff, after reflecting on the 4 or so hrs. I was letting my situation get the better of me, I decided to go to this forum and vent my frustrations, almost as soon as I had pressed send, I had a pang of regret, in my haste I had broken one of my cardinal rules, "take a deep breath and evaluate" i now wish i had, because i still had a week to resolve my situation and rebook, I hadn't considered the difficulties many people and companies have endured these past eighteen months, including staff being short handed and asked to go the extra mile to keep the wheels turning, yet true to for form, people such as Mathew, a member Flight Office customer service, was quick to come to my aid, in a respectful, calm and pleasant manner, after his initial call to my mobile, he promised to help in any way he could, he certainly did go the extra mile with further phone calls and emails, i owe him my humble thanks for his determination to resolve my plight, and stayed constantly in touch with me until at last he was able to accommodate me on another flight which allows me to complete a lengthy essential trip, Mathew has stayed loyal to this customer even up to a couple of hrs. ago, offering help and support if needed. so yes, a time for reflection, [from me] as I said in my first post it was the first time I had let frustration cloud my judgement, my thanks to all the other Mathews out their who throughout these trying times have stood up and been there to simply help where they can, thanks also to Steve who emailed late at night to also enquire if I needed assistance. must not forget my "deep breath" in the future,

william howard

Last month

Matthew was very helpful

Matthew was very helpful ! Emailed back a response very quickly to all my questions asked. Great price also. Will definitely book again through him. Thank you !

Martine

Last month

Jose was very professional and pleasant…

Jose was very professional and pleasant to deal with. He was not pushy and gave us an excellent price. I will definitely use flightoffice again. The whole team was professional and got a call from the compliance team to confirm the details.

Mr Girgas

Last month

Very satisfied customer

Booked our flights with Jose who was very polite and helpful found us the cheapest way to get to our destination. Excellent service would use them again and recommend.

Belinda Seconds

2 months ago

A great deal

When I looked for a flight on line I clicked on to FlightOffice and left my phone number. Immediately Jose phoned me and gave me a wonderful deal, patiently going through the whole process with me. I wish I had found an agent like that in the past when I had many difficulties. I can recommend Jose to help you plan an amicable destination with the minimum of stress.

Lorna Kelly

2 months ago

Professional, competitive and reliable service

Booked the flight with them, where every airline was ripping there clients, flightoffice ensured that we got the best possible deal. Thomas was great and friendly, but above all there Director Rajnish ensured our price is competitive. Very helpful team and above all professional in there dealings. Highly recommended

A Batra

2 months ago

Simply Brilliant Experience

It was an excellent exeprience with FlighOffice, the customer service was superb and happy to go extra mile to help to help. This extra mile makes different from others. They helped to find the right air ticket. I could not have asked for more. Simply brilliant experience. I would highly recomend. Cheers - Anil

Anil Bajaj

2 months ago

Impressive services

Really impressed with the services…got the best deal which looked impossible but was very endearing…I would highly recommend them..

Seema Bajaj

2 months ago

Excellent Service

I received a well explained service and the sales agent was very supportive. Excellent service!

cletus ukah

3 months ago

Excellent service thanks Mathew

Juan G