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flightoffice.co.uk is a trading name of Travelopedia Ltd. By booking your travel arrangements with flightoffice.co.uk, you can be rest assured we are sourcing the best available flights on the market and better still, some exclusive flight deals through our preferred airline partners. We have established contracts with the majority of the world's major airlines, hotel chains and car hire companies which enables us to negotiate the best deals through our significant buying power the benefits of which we are able to pass on to our customers.
We are a Member of ABTA, membership number [……]. We are obliged to maintain a high standard of service to you by ABTA’s Code of Conduct. We can also offer you ABTA’s scheme for the resolution of disputes which is approved by the Chartered Trading Standards Institute. If we can’t resolve your complaint, go to www.abta.com to use ABTA’s simple procedure. Further information on the Code and ABTA’s assistance in resolving disputes can be found on www.abta.com. You can also access the European Commission Online Dispute (ODR) Resolution platform at http://ec.europa.eu/consumers/odr/. This ODR platform is a means of registering your complaint with us; it will not determine how your complaint should be resolved.
Our skilled, highly trained and certified agents are available to organize your travel arrangements whether for an individual, family or group of any size. We coordinate every aspect of travel, from choosing a destination to booking a flight, from making arrangements for hotel accommodations and car rentals to arranging tours.
We are member of ATOL. The ATOL (11087) exists in order to protect you, the customer, with 100 percent financial protection and has been doing so for over fifteen years. This means that every penny that you pay to our members is protected by the ATOL.